7d Casino Terms and Conditions

1 General Provisions and Definitions

In these Terms, "7d", "platform" or "service" refers to the 7d Casino website, mobile application and all associated digital channels. "Member" refers to a validly registered user, and "account" refers to that member's personal user profile.

For general information about 7d beyond these Terms, you may read our 7d Casino introduction and service description.

These Terms apply to users residing in Bangladesh. By using the platform, you confirm that you are a legally capable adult citizen of Bangladesh and have the legal authority to comply with these Terms.

2 Membership and Account Registration

2.1 Eligibility

To open an account and use any service on the 7d platform, a member must be at least 21 years of age. This age requirement applies to all casino and betting activities without exception. For age verification purposes, 7d may request a national identity card or other government-approved identification at any time.

2.2 Registration Rules

• Each member may create only one account. Creating multiple accounts is strictly prohibited.
• All information provided at registration must be truthful, accurate and complete.
• Providing false details for name, date of birth, mobile number or payment method may result in the account being suspended or closed.
• Keeping the account password secure is the member's own responsibility.
• Allowing any other person to use your account is not permitted.

2.3 Account Verification

7d may request identity verification at any time. 7d reserves the right to restrict deposits, withdrawals or bonus activities until the verification process is complete. This is not a punitive measure, but a standard process to ensure member security.

3 Deposits, Withdrawals and Payment Policy

3.1 Deposit Conditions

The minimum deposit amount on the 7d platform is ৳300. bKash, Nagad, Rocket and Upay — these four mobile financial services are accepted for deposits. Every deposit transaction is completed through secure encrypted channels.

3.2 Withdrawal Conditions

The minimum withdrawal amount is ৳1,000. Withdrawals can only be made to the same payment method used for the deposit, which must be registered in the member's own name. Withdrawal requests typically take 10–45 minutes to process.

3.3 Transaction Rules

• Only payment methods registered in the member's own name may be used on an account.
• Depositing or withdrawing using another person's mobile wallet or payment account is prohibited.
• In the case of suspicious transactions, 7d may hold funds pending an investigation.
• 7d does not pay interest on transactions delayed due to technical issues.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. Before withdrawing this bonus amount, the bonus must be wagered 25 times. For example: depositing ৳1,000 gives a bonus of ৳1,000, making the balance ৳2,000, and a wager of ৳1,000 × 25 = ৳25,000 must be placed before withdrawal.

4.2 General Bonus Terms

• A member may claim a bonus offer only once, unless the specific terms of the offer state otherwise.
• Bonus balance cannot be withdrawn until the wagering requirement is met.
• Attempting to withdraw without meeting the bonus terms may result in the bonus and any winnings from it being forfeited.
• Claiming bonuses through multiple accounts or by fraudulent means will result in all bonuses and balances being forfeited.
• 7d reserves the right to modify, suspend or cancel any bonus offer at any time.

5 Gaming Rules and Fair Use Policy

5.1 Gaming Conduct

All games on the 7d platform operate through impartial and verifiable Random Number Generator (RNG) technology. Any attempt to interfere with the platform's gaming software, use of bots or automated software, and exploiting any technical vulnerabilities are strictly prohibited.

5.2 Fraud and Manipulation

• Placing bets through collusion against other members.
• Attempting to retain abnormal winnings resulting from technical errors.
• Using the platform to launder money or conceal the source of illegal funds.
• Opening accounts under false identities to claim bonuses multiple times as the same person.

If any of the above conduct is proven, 7d may immediately close the account and forfeit all balances.

5.3 Technical Issues

If the result of any game is voided due to a server error, disconnection or any other technical reason, 7d will return the bet amount used in that game to the member's account. Claims based on incorrect information displayed or abnormal situations caused by technical errors will not be accepted.

6 VIP Programme and Rewards

7d's VIP programme has three tiers: Bronze, Silver and Gold. Each tier provides a weekly cashback benefit — up to 0.3% for Bronze, up to 0.5% for Silver and up to 0.8% for Gold. Cashback is calculated on the week's net losses and credited directly to the account.

VIP tier changes depend on assessment by 7d. The rules of the VIP rewards programme may change at any time, and while 7d will endeavour to provide advance notice, this is not mandatory.

7 Responsible Gambling Provisions

7d takes responsible gambling very seriously. Members can set their own deposit limits, session time limits and, if needed, arrange voluntary breaks. Our support team is always ready to assist with this. To learn more about responsible gambling and protective measures such as self-exclusion, read our responsible gambling guide.

If there is any suspicion that someone under 21 is using the platform, 7d will immediately investigate that account and close it if necessary.

8 Privacy and Data Protection

Protecting members' personal information is one of 7d's top priorities. Details of how information provided at registration, transaction details and other personal data are collected, stored and used are given in our privacy policy. By using the platform, you acknowledge that you have also read and accepted that policy.

7d uses SSL encryption and other industry-standard security technologies to protect members' information and transactions. However, complete security of data transmitted over the internet cannot be guaranteed.

9 Account Suspension and Closure

9.1 Account Closure by 7d

7d may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• Creating an account using false or misleading information.
• Involvement in fraudulent activities.
• Failure to pass age verification or suspected failure.
• Breach of applicable laws or regulatory requirements.

9.2 Account Closure by Member

Any member may voluntarily close their account. In such cases, any valid balance remaining in the account (provided there are no pending wagering requirements) will be returned. Account closure requests must be submitted via live chat.

10 Support and Complaints Process

7d provides 24/7 live chat and email support for members. The service is available in both Bengali and English. Members must report any complaints or issues directly to the support team.

Upon receiving a complaint, 7d will investigate in due course and inform the member. For answers to general questions about the complaints process, see our Frequently Asked Questions (FAQ) section.

11 Limitation of Liability

The 7d platform provides services on an "as is" basis. 7d is not liable for any direct or indirect losses arising from service disruptions due to technical issues, third-party service provider failures or any other circumstances, unless directly caused by 7d's own negligence.

Financial loss from gambling is a normal and expected part of the risk involved. The member makes the decision to play in full awareness and at their own responsibility, and accepts all risks associated with it.

12 Copyright and Intellectual Property

All content on the 7d platform — logos, graphics, software, text and other elements — is covered by the intellectual property rights of 7d or relevant third parties. Copying, distributing or modifying these without written permission is prohibited.

13 Changes to Terms

7d may modify, add to or update these Terms at any time. Logging in or using the platform for the first time after a change will be considered as the member's acceptance of the new Terms. Members are therefore advised to review this page regularly.

If you have any questions about the Terms, contact the 7d support team via live chat or email: [email protected]