7d Casino Privacy Policy

1. Introduction and Scope

7d Casino ("we", "our", "platform") takes the protection of its users' ("you", "your") personal information very seriously. This privacy policy describes what information we collect about you and how we process it when you use our website (https://7dcasino.cam), mobile application, and related services.

This policy applies to all 7d services — including slots, live casino, sports betting, and other entertainment games. By creating or registering an account on the platform, you agree to the terms of this policy. To learn the full terms of use of our services, please read the Terms and Conditions page.

This privacy policy has been prepared in compliance with the laws and regulations of Bangladesh. If you disagree with any part of this policy, please refrain from using our platform.

2. Types of Information Collected

2.1 Identity Information

We collect the following information at the time of account registration:

• Full name (as per National ID or birth certificate)
• Date of birth (for age verification)
• Mobile number
• Email address
• Username

2.2 Identity Verification Documents

In line with applicable regulations in Bangladesh and responsible gaming principles, the following documents may be requested during account verification:

• Copy of National ID (NID) or passport
• Recent photograph
• Proof of residence (if required)

2.3 Transaction and Financial Information

Relevant financial information is collected for deposits and withdrawals. Transactions on 7d are carried out via bKash, Nagad, Rocket, and Upay. In this context, mobile wallet numbers and transaction reference numbers are stored, but full PINs or passwords are never collected.

2.4 Device and Connection Information

When you access the 7d platform, the following technical information may be collected automatically:

• IP address
• Browser type and version
• Operating system
• Device identifier
• Connection time and duration
• Session log data

2.5 Gaming Activity Information

Your gaming patterns, betting history, win/loss records, and bonus usage information are stored. This information is used primarily to ensure the security of your account and to support responsible gaming.

3. How Information Is Collected

7d Casino collects information in several ways:

• Information provided directly: Through registration forms, verification processes, and customer service communications.
• Automated collection: Through cookies, web beacons, and similar technologies — which help improve your browsing experience.
• Transaction processing: Financial information obtained through payment providers as needed.
• Third-party sources: From qualified service providers for fraud prevention and identity verification.

4. Purpose of Using Information

We use the information collected for the following purposes:

4.1 Service Operations

• Creating, managing, and verifying accounts
• Processing deposits and withdrawals
• Providing bonuses and rewards — such as welcome bonuses, VIP cashback, and others
• Maintaining records of game results and transactions

4.2 Security and Fraud Prevention

• Preventing unauthorised access to accounts
• Detecting and investigating suspicious transactions
• Monitoring for multiple account creation
• Ensuring the overall security of the platform

4.3 Communication and Support

• Sending notifications related to transactions or accounts
• Responding to customer service requests
• Informing users of important platform changes
• Sending information about relevant offers, subject to your consent

4.4 Service Improvement

• Identifying and resolving technical issues on the platform
• Analysing user experience to make improvements
• Planning the development of new features and services

5. Sharing Information with Third Parties

7d Casino does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

All third parties associated with us are required to ensure adequate protection of your information. They may not use your information beyond what is necessary for the stated purpose.

6. Data Security Measures

7d has adopted industry-standard technical and organisational measures to protect your information:

• SSL Encryption: All data exchanged between the platform and your device is encrypted using SSL technology.
• Secure data infrastructure: Information is stored on secure servers protected by multiple layers of security to prevent unauthorised access.
• Access controls: Only authorised personnel may access specific information, and only on a need-to-know basis.
• Regular security reviews: Regular technical audits are conducted to identify security vulnerabilities on the platform.
• Password protection: Account passwords are stored in hashed form — never in plain readable text.

7. Cookies and Similar Technologies

7d Casino uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of the platform.

7.1 Types of Cookies We Use

• Essential cookies: Required to maintain login status and support the basic functionality of the platform.
• Functional cookies: Used to remember your preferences, such as language selection.
• Analytics cookies: Used to analyse usage patterns on the platform — these collect anonymous data.
• Security cookies: Used to prevent fraud and unauthorised access.

7.2 Cookie Controls

You can accept or decline cookies by changing your browser settings. Please note that disabling essential cookies may cause some features of the platform to not work properly.

8. User Rights

You have the following rights regarding your personal information:

To exercise these rights, please contact our customer service. We will endeavour to respond to your request within 30 working days.

9. Account Verification and Age Confirmation

All casino and betting activities on 7d are available only to persons aged 21 or above. To enforce this rule, we collect age-proof documents as part of the account verification process.

Identity documents collected during the verification process are stored securely and used only for the required purpose. As part of our Responsible Gaming policy, we are committed to preventing minors from accessing the platform.

10. Data Retention Period

We retain your personal information only for as long as necessary:

• Active accounts: All relevant information is retained for the duration the account remains active.
• After account closure: Transaction records and identity verification documents are retained for the applicable legal period.
• In cases of suspicious activity: Specific information may need to be retained for a longer period for investigation purposes.
• Marketing Communications: If you object or unsubscribe, that information will be deleted as soon as possible.

Once the retention period ends, your information will be securely deleted or anonymised.

11. Policy on Minor Users

7d Casino's services are strictly not for persons under the age of 21. We do not knowingly collect any information from minors. If we become aware that a minor has registered on our platform, that account will be closed immediately and the related information will be deleted.

If you believe that a minor is using our platform, please contact our customer support.

12. Policy Changes

We may update this privacy policy from time to time in line with 7d's business needs or changes in applicable law.

If there are any significant changes, we will:

• Update the "Last Updated" date at the top of this page.
• Notify registered users by email or via on-site notifications.
• For major changes, your consent may be sought before the new policy takes effect.

Continued use of the platform after any changes will indicate that you have accepted the updated policy. To learn more about us, visit the About Us page.

13. Contact

If you have any questions, comments, or requests regarding your information or this privacy policy, please contact us: